Terms of Service

The above rates include: 

• Accommodation and meals as stipulated on itinerary
• Ground transportation with an English speaking driver/guide or naturalist guide in a safari minibus/4x4 as per the program.
• Game drives or sightseeing depending on the itinerary - where indicated Park or reserve entry fees - where applicable 
• All Excursions mentioned in the itinerary 

The above rates exclude: 

• Air fares 
• Visas 
• Tips 
• Inoculations and personal insurance 
• Travel insurance incase of cancellation
• International flights and departure taxes - unless specified in the itinerary 
• Optional activities and excursions 
• Items of personal nature such as beverages, telephone, postage etc. 

Payment Policy 

A deposit of 30% of the total amount is required at the time of booking. The balance is due 45 days before commencement of the tour program. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation. 

Cancellation Policy 

All cancellations must be received in writing. As all suppliers charge cancellation fees, they are in turn passed on to us. Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:

35% if cancelled between 45 and 35days prior to arrival 

50% if cancelled between 34 and 15 days prior to arrival. 

100% if cancelled 14 days and 24hours prior to arrival